Returns & Exchanges
At Habitat ReStore GTA, we want you to be satisfied with your unique finds, which is why we offer a 14-day return policy for store credit on most items. Please note that all items must be in their original condition and accompanied by a valid receipt to qualify for a return.
Verify Eligibility
Ensure your item is within the 14-day return window and check that it was not marked as 'Final Sale' or 'As-Is' at the time of purchase.
Prepare Documentation
Locate your original physical or digital receipt, as proof of purchase is strictly required for all return processing and credit issuance.
Visit a ReStore Location
Bring the item back to the specific Habitat ReStore GTA location where it was originally purchased during our standard business hours.
Receive Store Credit
Once our team inspects the item, you will be issued a store credit voucher equivalent to the purchase price, which can be used for future home improvement treasures.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing